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We were recently approached by an old friend called Pete (fake name) who manages an array of facilities that house a 3000 strong workforce. Pete was having difficulties judging if he was overpaying on the security maintenance contract, so Pete consulted us. If you are having similar inquiries as Pete, here are the general criteria about your business that your service provider will consider to estimate the offer price. 1) Location convenience 2) Number of locations 3) System age 4) False alarm rate 5) Equipment quantity 6) Response time 7) Emergency call frequency 8) Number of routine maintenance 9) Management structure 10) Number of intrusion alarm lines 11) Equipment availability 12) Syste